Privacy policy
Privacy Policy
Last updated: October 16, 2026
LAVERTEX operates this store and website, including its related content, features, products, services, and tools, to provide our customers with a convenient and curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.
This Privacy Policy explains how LAVERTEX collects, uses, processes, and shares your personal information when you visit our website, use our Services, place an order, make a purchase, or otherwise communicate with us.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information may be collected, used, and disclosed as described below.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies you or can reasonably be associated with you.
Depending on how you interact with LAVERTEX, we may collect or process the following categories of information:
- Contact information such as your name, email address, billing address, shipping address, and phone number.
- Payment information such as payment card details, transaction information, payment method, and payment confirmation. Payment information may be processed securely by our payment providers.
- Order information including products you view, purchase, return, exchange, or cancel, as well as your order history.
- Account information such as your account credentials, preferences, and settings if you create an account with us.
- Communications including information you provide when you contact our customer support team or otherwise communicate with us.
- Device information including your browser type, device type, IP address, operating system, network information, and other technical identifiers.
- Usage information regarding how you interact with and navigate our website, including pages viewed, products viewed, and other interactions with our Services.
How We Collect Your Information
We may obtain personal information from several sources, including:
- Directly from you, such as when you place an order, create an account, subscribe to our emails, or contact us.
- Automatically through our website, including information collected through cookies, pixels, and similar technologies.
- From service providers that assist us with website functionality, payment processing, analytics, customer service, fulfillment, and shipping.
- From business partners or other third parties where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with LAVERTEX, we may use your personal information for the following purposes:
Providing and Improving Our Services
We use your information to process and fulfill orders, process payments, arrange shipping, manage returns and refunds, maintain customer accounts, provide customer support, remember preferences, and improve your overall shopping experience.
Marketing and Communications
Where permitted by applicable law and your preferences, we may use your information to send promotional emails, special offers, product updates, and other marketing communications.
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in our emails.
Security and Fraud Prevention
We may use personal information to help protect our website and customers, verify transactions, detect and prevent fraudulent or unauthorized activity, and maintain the security of our Services.
Customer Support
We may use your information to respond to inquiries, provide assistance with orders, resolve issues, and communicate with you regarding our Services.
Legal and Compliance Purposes
We may process personal information when necessary to comply with applicable laws, respond to lawful requests from government authorities, enforce our terms and policies, resolve disputes, or protect our rights and the rights of our customers.
How We Share Personal Information
We may share your personal information with trusted third parties when reasonably necessary to operate our business and provide our Services.
These parties may include:
- Shopify and technology providers that help us operate our online store.
- Payment processors that securely process payments and transactions.
- Shipping and fulfillment providers that assist with delivering your orders.
- Analytics and technology providers that help us understand website usage and improve our Services.
- Customer service providers that assist us in responding to customer inquiries.
- Marketing and advertising partners, where permitted by applicable law.
- Professional advisors, such as legal, accounting, or business advisors where necessary.
- Government authorities or law enforcement, where required by applicable law.
- Other parties when you direct us to share your information or provide your consent.
We do not sell your personal information simply as part of providing our ordinary ecommerce services.
Shopify
Our online store is hosted and powered by Shopify.
Shopify provides the ecommerce infrastructure that allows us to offer products, process transactions, manage our store, and provide our Services.
Information you provide through our store may be processed by Shopify and other service providers that support our store's operation.
Shopify may also process information relating to your interactions with our store in accordance with its own privacy practices.
For more information about how Shopify handles personal information, you may review Shopify's privacy information on its official website.
Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to help operate our website and improve your shopping experience.
These technologies may be used to:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Analyze website performance
- Improve our Services
- Provide relevant advertising and marketing
- Help detect fraud and maintain security
You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect certain features or functionality of our website.
Third-Party Websites and Links
Our website may contain links to third-party websites, applications, or services.
If you choose to visit a third-party website, we recommend reviewing that website's privacy policy and terms before providing any personal information.
LAVERTEX is not responsible for the privacy, security, content, or practices of third-party websites that we do not control.
Children's Privacy
Our Services are not intended for children who are not legally permitted to use online shopping services in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
Security and Retention
We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for purposes such as fulfilling orders, providing our Services, maintaining business records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements.
Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
You may have the right to request information about the personal information we maintain about you.
Right to Delete
You may have the right to request deletion of certain personal information, subject to applicable legal exceptions.
Right to Correct
You may have the right to request correction of inaccurate or incomplete personal information.
Right to Data Portability
In certain circumstances, you may have the right to receive a copy of your personal information in a portable format.
Right to Opt Out of Marketing
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in our marketing communications.
Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications, such as order confirmations, shipping updates, or important account information.
Right to Opt Out of Certain Advertising Activities
Depending on your location and applicable law, you may have additional rights regarding the use or sharing of personal information for targeted advertising or similar purposes.
Exercising Your Privacy Rights
If you would like to exercise a privacy right or ask a question regarding how we handle your personal information, please contact us using the contact information provided below.
We may need to verify your identity before completing certain requests, as permitted or required by applicable law.
We will process eligible requests within the timeframe required by applicable law.
Complaints
If you have concerns about how LAVERTEX handles your personal information, please contact us first so that we can review and address your concern.
Depending on where you live, you may also have the right to submit a complaint to the appropriate data protection or privacy authority in your jurisdiction.
International Data Transfers
Because we use Shopify and other service providers to operate our ecommerce business, your personal information may be processed, stored, or transferred in countries other than the country in which you live.
Where applicable, we take reasonable steps to ensure that international transfers of personal information are handled in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or applicable legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
Contact
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
LAVERTEX
Email: infolavertex
Please replace “infolavertex” with your complete customer-support email address before publishing the policy.
We are committed to handling your personal information responsibly and providing a secure and reliable shopping experience.